Hostiran makes every effort to protect the security of users' personal information and uses this information to provide better services and timely, appropriate responses. The following explains how this works. Depending on the circumstances, Hostiran collects information from users: some is provided by the user and some is collected automatically by the user's system; the latter does not include the user's personal information or private data.
Personal information
Hostiran may request information for various reasons, such as receiving an order, registering on the website, or following up on support requests. This may include identity information, identity documents, and information required to access purchased services. This information is kept by Hostiran and, without legal authorization, no person, organization, or institution is entitled to access it. However, for certain services, some of this information may be visible to all internet users (such as performing a WHOIS lookup for a domain), and some may be shared with other companies and service providers to complete service activation (such as services and licenses for software represented by Hostiran).
IP address
Hostiran uses IP addresses to provide better support, resolve service issues, distinguish users from bots, secure requests and orders, and secure access to the customer portal or services.
Cookies
Cookies are generally small files stored on the user's system. They can be used to better understand customer requests based on usage history. Hostiran also uses cookies to identify users and distinguish bots from genuine users. Another use of cookies is to avoid repeatedly asking users to enter their login details in the customer portal or services. When a user signs in to the portal or service with their username and password, a cookie is stored on the user's system, allowing them to use the site's features without re-entering their credentials until the standard expiration time or until they leave the site.
Links
Hostiran may provide one or more links on internal website pages or in response to requests. Hostiran is not responsible for the content or information security of these links. Users who wish to use these links are advised to carefully read the privacy policy before visiting the linked websites or using their services or features, and to make sure those websites are secure.